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Warranty All CDs and DVDs have a 30 day defective media warranty, while hard drives are warrantied through the manufacturer. The software provided on the items sold is not warrantied in any way. Returns FrozenTech accepts returns within 30 days of shipment for defective CDs and DVDs for refund or replacement. Hard drives have a 14 day return policy for exchange, or refund minus a 15% restocking fee. Contact sales@frozentech.com for an RMA number to start the return process. Liability FrozenTech is not responsible for any damage that may occur from usage of the CDs, DVDs, and software being offered. All customers are advised to become familiar with the commands and programs available on the discs before use. |
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